Document & Visa Officer - Hobi Holidays Tour

Join Hobi Holidays Tour, a leading name in the hospitality and tourism industry, as a Document & Visa Officer in Jakarta Timur. In this pivotal role, you will ensure seamless travel documentation processes for our clients, providing expert guidance on visa applications and travel documents. With a focus on accuracy and efficiency, you will handle a variety of travel documentation tasks, including visa processing, passport verification, and travel insurance coordination. This role offers a unique opportunity to work in a dynamic and fast-paced environment, contributing to the smooth operation of our travel services.

At Hobi Holidays Tour, we are committed to providing exceptional travel experiences to our clients. As a Document & Visa Officer, you will play a crucial part in this mission by ensuring that all travel documentation is handled with the highest level of professionalism and care. You will work closely with our travel agents and clients, providing them with the support they need to embark on their dream vacations.

📋 Tanggung Jawab Pekerjaan

• Process visa applications for clients, ensuring all necessary documentation is complete and accurate.
• Verify passports and other travel documents to ensure compliance with international standards.
• Coordinate with travel insurance providers to ensure clients have adequate coverage for their trips.
• Assist clients with travel documentation requirements, providing clear guidance and support.
• Maintain accurate records of all travel documentation processes.
• Stay updated on changes in visa regulations and travel documentation requirements.
• Collaborate with the travel team to ensure seamless travel experiences for clients.
• Provide excellent customer service, addressing any issues or concerns related to travel documentation.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Tourism, International Relations, or a related field.
• Minimum of 2 years of experience in travel documentation or visa processing.
• Proficient in English, both written and spoken.
• Familiarity with travel documentation software such as Amadeus, Sabre, or Travelport.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with tight deadlines.
• Valid visa processing certification or equivalent experience.

🛠️ Keahlian

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