Medical Coordinator / Patient Service Representative

Are you passionate about healthcare and providing exceptional patient service? Join our team as a Medical Coordinator / Patient Service Representative and play a vital role in ensuring smooth operations and outstanding patient care. In this dynamic position, you will be the first point of contact for patients, answering their inquiries, scheduling appointments, and coordinating with healthcare providers. Based in Canggu, you'll be part of a growing healthcare team dedicated to delivering top-notch service.

As a Medical Coordinator / Patient Service Representative, you will handle patient communications, manage appointment schedules, and ensure seamless coordination between patients and healthcare providers. This role is perfect for someone with a background in healthcare administration, patient service, or related fields. With competitive pay and opportunities for professional growth, this is an exciting opportunity to make a difference in the healthcare industry.

📋 Tanggung Jawab Pekerjaan

• Manage patient communications, including answering inquiries and scheduling appointments.
• Coordinate with healthcare providers to ensure timely and efficient care delivery.
• Assist in maintaining accurate patient records and documentation.
• Provide exceptional customer service to patients and healthcare providers.
• Handle administrative tasks such as insurance verification and billing.
• Stay updated with healthcare policies and procedures.
• Collaborate with the team to improve patient service and operational efficiency.
• Participate in continuous training and professional development programs.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Minimum 2 years of experience in patient service or healthcare administration.
• Strong communication and interpersonal skills.
• Proficient in using healthcare management software such as EPIC, Cerner, or similar.
• Familiarity with healthcare insurance and billing processes.
• Ability to work well under pressure and meet tight deadlines.
• Excellent organizational and multitasking skills.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait