Lead Shop Assistant

Sumber Umar Cafe & Coffee · 📍 Balikpapan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 17.000.000 – Rp 27.000.000 per month

Sumber Umar Cafe & Coffee is looking for a dynamic and experienced Lead Shop Assistant to join our team in Balikpapan. As the Lead Shop Assistant, you will play a crucial role in managing our retail operations and ensuring a seamless customer experience.

We offer a competitive salary package of Rp 17.000.000 – Rp 27.000.000 per month, along with other benefits.

If you are passionate about customer service and have a strong leadership background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of shop assistants to ensure efficient and effective retail operations.,Ensure that the store is well-stocked and organized to meet customer demands.,Provide excellent customer service and handle customer inquiries and complaints.,Monitor sales performance and implement strategies to increase revenue.,Train and develop new shop assistants to ensure they meet the store's standards.,Ensure compliance with company policies and procedures.,Manage inventory levels and place orders as needed.,Conduct regular store audits to ensure quality control and consistency.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a retail or customer service role.,Proven leadership and management experience.,Strong communication and interpersonal skills.,Excellent organizational and time management skills.,Familiarity with retail software and inventory management systems.,Ability to work well under pressure and meet tight deadlines.,Knowledge of Indonesian language and culture is a plus.,Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

🛠️ Keahlian

Retail managementCustomer serviceTeam leadershipInventory managementSales performance analysisConflict resolutionTraining and developmentQuality control
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