(Hybrid) IT Support

GRID Indonesia · 📍 Pematangsiantar · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 11.000.000 per month

GRID Indonesia is seeking a skilled and dedicated IT Support professional to join our team in Pematangsiantar. This is a hybrid role, offering the flexibility to work both in the office and remotely. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing excellent technical support to our employees.

We are looking for a proactive and detail-oriented individual who is passionate about technology and enjoys helping others. If you have a strong background in IT support and are eager to contribute to a dynamic and innovative company, we encourage you to apply.

Join us and be part of a team that values innovation, collaboration, and continuous learning. We offer a competitive salary, benefits, and opportunities for professional growth.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide technical support to employees, including hardware, software, and network issues.
  • Install, configure, and maintain IT systems and applications.
  • Monitor and maintain the performance of IT infrastructure.
  • Troubleshoot and resolve technical issues promptly and efficiently.
  • Assist in the implementation of new IT systems and technologies.
  • Provide training and documentation to users on IT systems and applications.
  • Ensure the security and integrity of IT systems and data.
  • Work with the IT team to improve and optimize IT processes and systems.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 2 years of experience in IT support or a similar role.
  • Strong knowledge of IT infrastructure, including hardware, software, and network systems.
  • Familiarity with operating systems such as Windows and Linux.
  • Experience with IT support tools and software, such as ServiceNow, Jira, and remote desktop tools.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Ability to work both independently and as part of a team.

    • 🛠️ Keahlian

    IT supporthardwaresoftwarenetwork systemsoperating systemsIT support toolsproblem-solvingcommunication skillsteamwork
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